Useful videos to get you started

Here are some help videos to get you started and answer any likely queries you might have when registering for a TPS screening account, screening your data or managing your results.

  1. Creating an account and screening a file
  2. Missing leading zeros on your phone numbers?
  3. How to screen files with multiple columns of phone numbers
  4. What is a CSV file? CSV files explained

Creating an account and screening a file

The following four videos will guide you step-by-step through the process of signing up for a TPS Screening account, verifying your email address, uploading and screening a file and downloading your results. If you still need help, please contact support on 0843 005 9302 or one of our team on Live Chat.

Step 1 - How to sign up for a TPS Services Screening account

Step 2 - Activating your TPS Services Screening Account

Step 3 - How to screen data against the Telephone Preference Service (TPS)

Step 4 - TPS Downloading a File

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Missing leading zeros on your phone numbers?

This video explains several ways to resolve the issue of leading zeros missing from your files when you open a Comma Separated Value (CSV) file like the ones we use to ship you back the results of your Telephone Preference Service (TPS) screening.

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Screening files with multiple columns of phone numbers

This video walks you through how to screen a file that contains several columns of phone numbers against Telephone Preference Service (TPS / CTPS).

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What is a CSV file? CSV files explained

This video explains what a Comma Separated Value (CSV) file is and how it differs from a standard Word or Excel file. We use Comma Separated Value (CSV) files to ship you back the results of your Telephone Preference Service (TPS) screening.

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